With over a decade of experience in client management and account handling across the educational, software, and construction industries, I have honed my skills in driving operational efficiency, boosting revenue, and significantly reducing customer churn. My expertise lies in understanding client needs, streamlining workflows, and delivering tailored solutions that enhance academic satisfaction and foster long-term relationships.
Currently, I contribute to the strategic management of academic visitors as well as other initiatives. My role allows me to leverage my diverse industry experience in a prestigious academic environment, helping to bridge the gap between institutional goals and academic expectations.
I am passionate about continuous improvement and committed to delivering results that matter, whether it's increasing revenue, optimizing processes, or building strong, enduring partnerships.
Key contacts
The Operations and Office Management team manage DPIR's shared mailbox, overseeing incoming queries.
